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FAQs
General
What is LaiYek?
What does “LaiYek” mean?
Who can sell on LaiYek?
Is LaiYek only for artists from Northeast India?
For Buyers
How do I place an order?
What payment methods are accepted?
Will I receive an order confirmation?
How can I track my order?
Can I cancel my order?
How long does shipping take?
What if my artwork arrives damaged?
Payments & Refunds
Why did my payment expire?
How long do refunds take?
Is payment information secure?
For Artists
How do I become a seller on LaiYek?
Why was my artist profile rejected?
Is there a fee to sell on LaiYek?
How do I upload artwork?
Can I edit my artwork listing later?
When do artists receive payments?
Who is responsible for damaged artworks, lost shipments & refunds?
Support
How can I contact support?
Still have questions?
Contact our team